Privacy Policy

Dickinson Trading Ltd - Privacy Policy 

Effective Date: 22/10/23

Dickinson Trading Ltd, trading as ToiletFace.co.uk ("we," "us," or "our"), values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make purchases through our website, https://toiletface.co.uk (the "Site").

Personal Information We Collect

When you visit our Site, we automatically gather specific information about your device, including data about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse our Site, we also collect data regarding the individual web pages or products you view, as well as the websites or search terms that referred you to our Site. We refer to this information collected automatically as "Device Information."

We collect Device Information through various technologies, including:

• Cookies: These are data files placed on your device or computer, often with an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.

• Log Files: Log files track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: These are electronic files used to record information about your browsing activity on our Site.

Additionally, when you make a purchase or attempt to do so through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

How We Use Your Personal Information

We employ the Order Information we collect primarily to fulfill any orders placed through our Site, including processing your payment information, organizing shipping, and sending you invoices and order confirmations.

Additionally, we use Order Information to:

• Communicate with you.
• Screen our orders for potential risks or fraudulent activities.
• Provide you with information or advertising pertaining to our products or services when it aligns with your preferences.

The Device Information collected assists us in identifying potential risks and fraud (particularly your IP address) and enhancing the performance of our Site. This includes generating analytics to understand how our customers navigate and interact with the Site, as well as evaluating the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

To help us use your Personal Information as described above, we share it with third-party service providers. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information in their privacy policy [insert link to Shopify's privacy policy]. We also utilize Google Analytics to gain insights into how our customers use the Site. You can learn more about how Google handles your Personal Information in their privacy policy [insert link to Google's privacy policy]. You have the option to opt-out of Google Analytics by visiting this link: [insert link to Google Analytics opt-out page].

Additionally, we may disclose your Personal Information to adhere to applicable laws and regulations, respond to lawful requests for information, or protect our rights.

As detailed above, we use your Personal Information to deliver you targeted advertisements and marketing communications that we believe may interest you. For more information about how targeted advertising works, please visit the Network Advertising Initiative’s educational page: [insert link to NAI's educational page].

You can opt out of targeted advertising by visiting the following pages:

• Facebook: [insert link to Facebook's ad settings]
• Google: [insert link to Google's ad settings]
• Bing: [insert link to Bing's ad settings]

Moreover, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: [insert link to DAA's opt-out portal].

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.

If you are a European resident, you have the right to access your personal information held by us and request corrections, updates, or deletions. To exercise this right, please contact us using the contact information provided below.

Moreover, as a European resident, please be aware that we process your information to fulfill contracts (e.g., when you make an order through the Site) or to pursue legitimate business interests. Note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

Upon placing an order through our Site, we will maintain your Order Information for our records unless you request its deletion.

Changes to This Privacy Policy

We may periodically update this privacy policy to reflect changes in our practices, operational requirements, or legal and regulatory reasons. The effective date will be adjusted accordingly.

Contact Us

For inquiries about our privacy practices, questions, or to file a complaint, please contact us via email at [Your Contact Email Address].

Consent to the Use of Cookies

To ensure proper website functionality, we use cookies. We obtain valid consent for using and storing cookies in your browser via a consent management platform called CookieFirst. This platform is provided by Digital Data Solutions BV, with details available at [insert link to CookieFirst's website].

When you access our website, a connection is established with CookieFirst's server, allowing us to obtain valid consent from you for the use of specific cookies. CookieFirst stores a cookie in your browser to activate only those cookies for which you have given consent and to maintain accurate documentation. Data processed is stored until the predefined storage period ends or until you request its deletion. Certain mandatory legal storage periods may apply despite the aforementioned.

CookieFirst is used to obtain legally required consent for using cookies, based on Article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data Processing Agreement

We have entered into a data processing agreement with CookieFirst, ensuring compliance with data protection laws and that data from our website visitors is processed in accordance with our instructions and in compliance with the GDPR.

Server Log Files

Our website and CookieFirst automatically collect and store information in server log files. These files include:

• Your consent status or the withdrawal of consent.
• Your anonymized IP address.
• Information about your browser.
• Information about your device.
• The date and time of your website visit.
• The webpage URL where you saved or updated your consent preferences.
• The approximate location of the user who saved their consent preference.
• A universally unique identifier (UUID) for the website visitor who clicked the cookie banner.